Market

October 01, 2008

Cisco moves - and "Unified Communications" experiences an earthquake

Last week, Cisco announced their purchase of upstart Instant Messaging vendor Jabber, and suddenly we find that we're not on a football field, but a baseball field.

Now we're serious.  Jabber brings to the table some very clear bets on underlying technology (like XMPP ) that has been around since the  late 90s, and Cisco's approach really looks like an attempt at tying a lot of, what could be viewed as disparate, trends together.  The emphasis is collaboration, and that plays on the fact that our IT infrastructure as not just a data storage, process oriented vehicle, but a real-time communication enabler and heir apparent to the telephone (which it, fundamentally has always been).

Cisco has positioned itself very well (see Mark Cortner's post and Mike Gotta's blog and comments in the WSJ.  And with economic and energy pressures to improve collaboration across distances, this may be a master stroke of marketing and strategy. Avaya, with its prior commitment to jabber technology, looks like a company with vision; so does Google. Losers?  IBM, Microsoft. They and the rest of the field (mostly old-school telephony) are rapidly falling behind.

The fun begins.

September 25, 2008

Another Hole In The Head? No Wait! Another Browser!

The general IT response I get about Google's Chrome announcement  ranges between "oh no" to "oh hum"...

When Netscape and Microsoft were going at it, the angst in IT departments revolved around browser specs, support, etc.   Although that has never truly gone away (Firefox, and others still have a significant market share), most corporate PC-oriented IT departments just focus on IE, then let the chips fall where they may.   And since it usually just affects the user interface, the disruption was annoying, but not system threatening.

And now we have Chrome.  Clearly a step by Google for positioning in the Cloud Wars (see my earlier post), and it carries with it the potential to introduce issues that are NOT just UI specific.

Just what we in IT need. Clearer battle lines, more choices, more innovation.  A mix of good and bad.

Chrome is worth taking a look at and, as the battle for the cloud progresses, it may even be a factor. 

But for now, like Google Apps, its more of a curiosity, a toy, and a harbinger of things to come.  After all, it is Beta; and so is Gmail -- for over 4 years, in fact....maybe someone in Google thought "beta" is NY slang for "Better". 

February 22, 2008

Microsoft, Yahoo, and You, Redux

Posted by: Jack

Ben Wortern's article in the Wall Street Journal ( "What's the deal for techies?" )on the Microsoft-Yahoo deal mirrors the thoughts in my post a few weeks ago.  Sure - advertising is real dollars now, but it's the long term game (Internet Services) that everyone is jockeying for.

But I just had an interesting viewpoint come up from the other camp....Is this just a desperate measure by Microsoft to be relevant in the Internet Age?

Interesting premise.  Yes Microsoft is considered the legacy vendor, and there is some truth to the fact that they are trying to protect their cash cow.  Their Internet efforts (Microsoft Live) has been mediocre at best.  And once they do get Yahoo -- they'll be paying a ton of money to be second, and most likely lose the people that made the difference in the process.  Could this be a Hail Mary pass? Is Microsoft our industry's Hillary Clinton (last years news)?

January 15, 2008

The long and short of "Longhorn"

Windows Server 2008 is about to be released. WHA!!?? It's 2008 already?

I really need to look  back and take a look at my notes to see when I first was briefed about longhorn by MS…my guess would be in the 97/98 time frame, which would make it 10 years in the making.  I also looked at Google trends (which only goes to 2004); longhorn interest peaked in 2005.

In fact, it appeared to me at the time of the win2K3 release that Longhorn was becoming the garbage dump for a lot of stuff they couldn’t fit into win2k3, but were under pressure to deliver…..  The real question is can MS AFFORD to go through another product cycle like that, for an uncertain income stream?????  And, more importantly, can end users???  The disruption for retraining/new technology just gets bigger and bigger as the legacy installed base gets huge with time.

Take a look at a mature industry like autos….there was a period where the technology was uncertain and significant new car models based on underlying technology was the rage (Steam, gasoline, diesel, crank, 4, V6, Wankel engine, etc etc)….now that innovation tends to be on the edges, and annual product cycles don’t typically don’t mean major changes in technology (that last major one was the hybrid), and certainly doesn’t mean significant retraining or service changes.  I would even make the case that significant car model introductions happen every ten years or so, even though in the first half of the 20th century innovations came in 1-5 year cycles (any gear heads out there that would carry this analysis further, or challenge it?). 

Economists would make the case that the governor for innovation is the human mind and its capacity to absorb new stuff – typically measured in 4-5% economic productivity growth per year, but shown to take a long time to ramp up over time (look at historical productivity statistics associated with computers).  All that says is that change comes quick, early, then levels off while it is being assimilated by that ultimate end assimilator – our brain.  That has held true with manufacturing, autos, and now computers.

Which all goes to say that MS better figure out how to add market-acceptable add-ons to the server that don’t take so long to develop (and charge for it)…I’ll bet they are trying to figure that out right now.  Sounds like a SOA discussion at the OS level….Or, alternatively, just stretch the upgrade cycle out, accept that it’s now too hard and not in  their best interest, and focus on the applications on top of the OS as money makers and introduce new ones (like SharePoint??). 

Now, add in that businesses have another tool in their tool belt – Virtualization – and you could see that the pressures (and options) for businesses to not touch legacy applications (or delay any significant upgrades) are increasing.  Does anyone remember IBM 7074 emulation under a 360, then 370, then PC?  Insurers who jumped into automation in the 50s kept that stuff alive well into the 80s, and in fact it was only Y2K that really made them drop the last of it....

So my bet is the 5 year cycle will extend to 8-10, but it is questionable just how much value the next turn of the crank will have. I bet MS will try hard to figure out a better way to make money with the OS and change the form factor for shorter delivery and payment cycles...or just take it for what it could be: an unending support-based cash flow (ala Computer Associates strategy).

Jack

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