Posted by: Jack Santos
I often speak about IT trends, and one of those is what we at Burton/Gartner call “externalization”. Invariably the question of loss of control for outsourcing engagements comes up.
One of my key points is that the ability to have multiple sources for work, partners, supplies, services is just a fact of life – get used to it – and often a business decision. It involves core/context thinking. But it does have some important implications on IT skill sets, and organizational planning.
Which is exactly what Jay Leek (from Nokia) talks about in this conversation I had with him. Jay has made creative use of external sourcing options for IT security needs at Nokia. Have a listen:
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